AI solutions for the sectors that move Peru

Mining & energy

Peru’s mines, plants and power assets run around the clock at remote, often high-⁠altitude sites, under strict safety and environmental oversight. AI helps teams anticipate equipment failures, learn from incidents and put technical knowledge within reach of the field.

Typical data

• Sensor & SCADA data
• Maintenance logs & work orders
• Equipment manuals
• Incident & EHS reports
• Energy meters
• Shift reports

Illustrative use cases

• Predictive maintenance for haul trucks and mills

  Models that combine sensor, vibration and maintenance history to flag likely failures early, so planners can schedule repairs before an unplanned stop.

• Safety analytics and EHS report search

  Spot patterns across incident and near-⁠miss reports, and search years of EHS documentation simply by asking a question.

• Technical assistant for field engineers

  Answers from manuals, procedures and past work orders, with citations to the source, on a tablet or phone at the site.

• Energy-⁠consumption optimization

  Forecast demand and find the operating settings that lower energy use in grinding, pumping and ventilation.

Banking & insurance

Banks, cajas, microfinance lenders and insurers in Peru compete on speed and service under SBS supervision. The AI they adopt has to be accurate, explainable and auditable from day one.

Typical data

• Loan & repayment history
• Transaction data
• Claim files & photos
• Policies & product sheets
• Contact-⁠center transcripts
• SBS circulars & regulations

Illustrative use cases

• Credit-⁠risk and early-⁠warning scoring

  Models that complement your credit policy and flag borrowers showing early signs of stress, with explanations your risk committee can review.

• Claims intake automation

  Read claim forms, invoices and photos, check them against the policy and route each case to the right adjuster — with a person approving every payout.

• Customer-⁠service assistant for products and procedures

  Answers questions about products, rates and requirements on your website and WhatsApp, and hands off to an agent when needed.

• Compliance support: alert triage and regulatory search

  Summaries that help analysts triage AML and fraud alerts faster, plus search across SBS circulars and internal policies. Decisions stay with your compliance team.

Retail & consumer goods

Retailers and consumer-⁠goods companies in Peru sell through supermarkets, department stores, neighborhood bodegas, e-⁠commerce and, increasingly, WhatsApp. Putting the right product on the right shelf at the right price depends on reading demand early.

Typical data

• Point-⁠of-⁠sale & sell-⁠out data
• Inventory by store & SKU
• Price & promotion history
• E-⁠commerce & app events
• Customer reviews
• WhatsApp conversations

Illustrative use cases

• Demand forecasting by store and SKU

  Forecasts that account for seasonality, promotions and holidays, and feed replenishment to reduce stock-⁠outs and excess inventory.

• Assortment and price optimization

  Models that estimate price elasticity and cannibalization between products to support assortment, pricing and promotion decisions by channel.

• Conversational commerce on WhatsApp

  An assistant that answers product questions, checks stock, takes orders and tracks deliveries in natural Spanish, connected to your catalog and order system.

• Review and feedback analytics

  Classify reviews, surveys and complaints by topic and sentiment, so commercial and service teams see what customers are saying every week.

Agribusiness & fisheries

Peru’s agro-⁠export and fishing industries live by tight harvest windows, demanding quality standards in destination markets and long cold chains. AI helps forecast volumes, grade quality consistently and move export paperwork faster.

Typical data

• Field & weather data
• Satellite & drone imagery
• Packing-⁠line images
• Quality-⁠control records
• Certificates & shipping documents
• Vessel & cold-⁠chain sensors

Illustrative use cases

• Yield and harvest forecasting

  Combine field records, weather and imagery to estimate volumes by lot and week, and plan labor, packing and shipments with more confidence.

• Computer-⁠vision quality grading

  Cameras on the packing line grade fruit such as blueberries, avocados and grapes by size, color and defects, with the same criteria on every shift.

• Export documentation and certificates

  Extract and cross-⁠check data across SENASA phytosanitary certificates, packing lists and shipping documents to catch errors before they hold up a container.

• Fleet, catch and cold-⁠chain monitoring

  Track vessel activity, catch records and container temperatures, with alerts when conditions drift outside the agreed range.

Logistics & manufacturing

From the port of Callao to plants in Lima and distribution across the provinces, logistics and manufacturing companies work with thin margins and demanding geography. AI helps plan routes, inventory and production more precisely, and catch quality issues earlier.

Typical data

• GPS & telematics
• Orders & delivery records
• ERP inventory & bills of materials
• Machine & PLC signals
• Production-⁠line images
• Quality records

Illustrative use cases

• Route and load optimization

  Plan routes and truck loads around delivery windows, traffic and vehicle capacity, and re-⁠plan when the day changes.

• Inventory and spare-⁠parts planning

  Set stock levels by item and warehouse from forecast demand and lead times, including slow-⁠moving spare parts.

• Visual defect inspection

  Computer vision on the line detects defects in products, labels and packaging, and keeps the images for traceability.

• Production planning and OEE analytics

  Understand the causes of downtime, speed and quality losses, and build production schedules that respect real capacity.

Healthcare & services

Clinics, laboratories and service companies — from education to utilities and telecom — handle high volumes of appointments, documents and requests, much of it still by phone and email. AI can take on the repetitive work so staff can focus on people, with strict controls over personal and health data.

Typical data

• Scheduling systems
• Medical & administrative documents
• Billing & claims records
• Contact-⁠center calls & chats
• Knowledge bases & FAQs
• CRM tickets

Illustrative use cases

• Scheduling and reminder assistant

  Patients book, confirm or reschedule appointments on WhatsApp or the web, with reminders that help reduce no-⁠shows.

• Document summarization with strict privacy

  Summaries of clinical and administrative records for staff, with access controls, audit logs and safeguards aligned with Ley N.⁠° 29733.

• Claims and billing automation

  Prepare and check claims to insurers and electronic invoices, and flag missing information before submission.

• Contact-⁠center automation

  Assistants and call summaries for education, utilities and telecom providers: resolve routine requests, classify tickets and give agents the full context.